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Data Policy

Privacy Policy

Last updated: May 26, 2026. This page explains the operational data used for Restaurant OS billing, AI modules, wallets, and support.

Account and Billing Data

We process owner profile details, restaurant records, subscription state, billing events, Razorpay payment references, wallet balances, and usage events to operate paid modules and prevent disputes.

AI and Messaging Data

Review text, post prompts, customer conversation context, templates, and workflow settings may be processed to generate AI replies, posts, campaigns, analytics, and automation output.

Audit and Security Logs

Admin changes, manual wallet adjustments, entitlement recomputes, webhook events, and failed payment/reversal records are retained for operational audit, fraud prevention, and support.

Payment Processor

Card, UPI, mandate, invoice, GST, and payment authentication data is handled by Razorpay. We store provider identifiers and payment status, not raw card credentials.

Retention and Support

Billing and audit data is retained as needed for tax, legal, dispute, and product integrity requirements. Contact support to request account review, export, or deletion where legally permitted.